Frequently Asked Questions

Yes, the entire program and program materials will be in English.

Please book your flight to José María Córdova International Airport in Medellín, Colombia (MDE).

Complimentary group airport transportation is included at the following designated times:

Airport pickup: February 16, 2027, at 5:00 p.m.
Airport drop-off: February 21, 2027, at approximately 11:30 a.m.–12:00 p.m.

Please choose flights that allow enough time to clear immigration, collect your luggage, and meet the group before the scheduled pickup. We recommend arriving at MDE by 3:00 p.m. on February 16.

If your flight arrives or departs outside the designated group transportation times, a private airport transfer can be arranged for an additional $150 each way.

Meals will be served family-style and enjoyed together throughout the retreat. All meals provided as part of the scheduled retreat experience are included in your registration.

Our local chef will prepare each meal in-house using fresh, seasonal, and locally sourced ingredients whenever possible, with a focus on nourishing, balanced meals and the flavors and traditions of Colombia.

Throughout Soluna, our meals will also complement our journey through the four elements—Earth, Water, Air, and Fire. You can expect a variety of traditional and inspired Colombian dishes such as arepas, campesino cheese, eggs, fresh tropical fruits and juices, soups, rice, seasonal vegetables, avocado, chicken, plantains, and other locally inspired dishes.

Food is part of the experience at Soluna—a way to nourish the body while connecting with the land, culture, and one another.

Before the retreat, we will ask about any food allergies or dietary restrictions and will do our best to accommodate your needs. Meals, snacks, or beverages purchased outside the retreat center or scheduled itinerary are not included.

Your retreat registration includes five nights of shared, double-occupancy lodging. Each room includes twin-size beds, and room assignments will be thoughtfully arranged based on availability, group needs, and any roommate preferences you share with us.

We will do our best to create a comfortable experience for everyone; however, specific rooms or roommate requests cannot be guaranteed.

Retreat pricing is listed per person and is based on shared accommodations.

Because this is a small, intimate retreat with limited availability, your registration reserves a space specifically for you. We completely understand that unexpected changes can happen, while also needing to honor the financial commitments made in advance to prepare for your stay.

The $300 deposit is nonrefundable.

For cancellations received on or before January 1, 2027, you may receive a 50% refund of payments made beyond the deposit, less processing fees and any nonrecoverable expenses already paid on your behalf.

For cancellations received between January 2 and February 1, 2027, you may receive a 25% refund of payments made beyond the deposit, less processing fees and any nonrecoverable expenses already paid on your behalf.

Beginning February 2, 2027 — 14 days before the retreat begins — all retreat payments are final and nonrefundable.

If you are unable to attend, you may request to transfer your registration to another eligible participant in accordance with our transfer policy. Any transfer must be approved and completed by February 2, 2027.

Refunds cannot be provided for late arrivals, early departures, missed activities, flight delays or cancellations, illness, changes in personal circumstances, or failure to attend. For this reason, we strongly encourage purchasing travel insurance to help protect your investment.

We understand that unexpected situations may arise. If you are no longer able to attend, you may request to transfer your registration to another eligible participant.

Transfers must be approved by the retreat organizers and completed by February 2, 2027, at least 14 days before the retreat begins.

The new participant will need to complete all required registration forms, agreements, and any other retreat requirements before the transfer is finalized.

Yes, we strongly recommend purchasing travel insurance shortly after registering and booking your flights.

Consider selecting a policy that includes coverage for trip cancellation, trip interruption, medical emergencies, flight delays, lost luggage, and other unexpected travel disruptions. Travel insurance can provide additional peace of mind and help protect your investment.

In the unlikely event that we need to cancel the retreat due to insufficient enrollment, a natural disaster, or another unforeseen circumstance, you will receive a full refund of all retreat payments, including your deposit, less any payment-processing fees.

Please note that we are not responsible for airfare, travel insurance, or other travel-related expenses. We strongly recommend purchasing travel insurance to help protect those costs.

Round-trip airfare is not included in the retreat package. We are happy to recommend airlines or trusted travel agents if you would like support booking your flight.

Please fly into José María Córdova International Airport in Medellín, Colombia (MDE). Complimentary group transportation is included at the following designated times:

Group airport pickup: February 16, 2027, at 5:00 p.m.
Group airport drop-off: February 21, 2027, at approximately 11:30 a.m.–12:00 p.m.

The retreat center is approximately two to three hours from the airport, depending on traffic and road conditions. To allow enough time to clear immigration, collect your luggage, and meet the group, please schedule your arrival at MDE for 3:00 p.m. or earlier on February 16.

For your return flight, please allow plenty of time for check-in and airport security after the group drop-off. We recommend booking a flight that departs no earlier than 1:00 p.m. on February 21.

If your flight falls outside the designated group transportation times, we can help arrange a private airport transfer for an additional $150 each way.

Please email us at angelina@ixikwellnes.com We’d be happy to assist you.